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CARE & REPAIR

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MAKING UP YOUR BED

To get the most out of your products at all times, your duvets and pillows should be aired regularly, and the pillows should be puffed up after use. Every morning, give your duvet and pillows a gentle shake. Do not beat, vacuum or dry clean. Leave the duvet folded over once for an hour or so before you make up your bed. This allows for moisture inside the duvet and in the bed to escape. You may very well leave the duvet to air outside, but do not leave it directly in the sunlight.

WASHING YOUR DUVETS AND PILLOWS

Norvegr duvets and pillows can be machine-washed and tumble dried at up to 60°C, if you follow our washing instructions. We strongly recommend professional laundering, and would advise against washing your duvets at home. This is because you need a very big machine to properly tumble dry them.

The most gentle way to wash your down duvets and down pillows, will take quite a bit of time, but leave you with the best result. Use a wool detergent, and a gentle program on your machine. Rinse an extra time after the washing program is finished. Use a moderate sling, so the products are not completely squashed. Then put in the tumble dryer until they are almost dry, if possible with less than maximum heat. Take out before completely dry, and leave to dry on a table for the last few hours. Pat and turn them once in a while. This entire process can take around 12-18 hours to complete. If you are in a hurry, the products can be washed with full spin and then put in the tumble dryer until completely dry. We recommend to wash the products at 30°, but you can go all the way up to 60°C if you would like.

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NORVEGR REPAIR SERVICE 

Should an accident occur, and you tear a hole in your duvets or pillows, spill something on them, drop a cigarette on them etc, do NOT throw the products away. We can replace the cotton casing. If the down needs to be cleaned, we can do that too. Maintenance/restoration procedures cost much less than replacing the products. Please email us at info@norvegr.com or call us at +47 72 90 04 35 Monday to Friday from 9 AM to 5 PM CET and we will find a solution.

RESTORING YOUR DOWN PRODUCTS

Your Norvegr down products can be restored back to their original shape and be fresh as new. For our standard, classic and premium collection duvets, and for our pillows, the cost of the process is one third of buying new products at the time the restoration is done. For our limited edition duvets, price on request. For all our duvets, we will extend the duvet warranty for another ten years after the process. If you would like to read more, please click here to read more.

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Restoration Our promise

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Our brochure

Download our brochure and read about the company Norvegr and the products we offer.

Download here ›

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Testimonials

Are you curious about what people say about us? Here are a few quotes from some of our dear customers.

Read testimonials ›

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Care & Repair

How to care for your Norvegr down products, and the Norvegr repair service for the event of accidents.

Click here ›

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Contact

Call us at: +47 72 90 04 35
Send fax to: +47 72 90 04 39
Or email: info@norvegr.com

Call Mon-Fri 9-17 CET ›

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Norvegr Down Duvets AS
Østre Rosten 84, N-7075 Tiller, Norway
Organization number: N 985 184 321

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All personal information and credit card details will be securely handled at all times. Our business complies with the Payment Card Industry Data Security Standard (PCI DSS). Read more ›

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Appointed quality suppliers to the Relais & Chateaux.

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